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Testimonials & Reviews

4.77/5

West Texas Pain Institute

Pain Management Physicians located in El Paso, TX

4.77/5 Star Rating
605 total reviews

West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 605 reviews with an average rating of 4.77 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.

Elena H.
5/5 Star Rating
Submitted 12/07/24
MD William Lian is so understanding of the patients need to control one's pain God's blessing on him today and every day
Irene F.
5/5 Star Rating
Submitted 12/06/24
Nice staff an atmosphere
Ernesto P.
5/5 Star Rating
Submitted 12/05/24
I feel sad that Doctor Lian is leaving, I really liked his treatment
Hector D.
5/5 Star Rating
Submitted 12/04/24
Dr. William Leam .,excellent Dr…. I highly recommend
Miguel S.
5/5 Star Rating
Submitted 11/29/24
Dr. Liam has been nothing but professional, caring and exceptionally kind always has a smile always makes it a pleasure to be in the office. I will be sad to see him go, but he was kind enough to say goodbye and I thank him so much for his amazing service And professionalism. I love this office everybody and it is kind, sweet and professional.
Martin D.
5/5 Star Rating
Submitted 11/27/24
Very good,tank you
Luciana F.
5/5 Star Rating
Submitted 11/26/24
The procedure went by fast but the wait was too long. I’m thinking maybe y’all are overbooking patients. We waited over 4 hours & the doc went in & came out like a few minutes later. A gentleman was so angry at the wait that his wife fell asleep, as did my mother. He wondered why so many we’re scheduled.
Norma A M.
5/5 Star Rating
Submitted 11/22/24
Thank you so much for your pain shots. Hopefully I'll be able to get my lower back shot as it also helps my artritic knees. Keep up the wonderful work. Thank God for the Pain Clinic!!!!!
Michael B.
5/5 Star Rating
Submitted 11/21/24
Great Doctor that listens to patient
Claude B.
3/5 Star Rating
Submitted 11/21/24
It was ok
Salwa E.
5/5 Star Rating
Submitted 11/19/24
The best Dr
Maria B.
5/5 Star Rating
Submitted 11/19/24
Very professional and caring and helpful and very informative
John H.
5/5 Star Rating
Submitted 11/14/24
Everything was awesome. Everyone very professional and knowledgeable. Doctor not in a rush and explained everything in detail. I was in on timely manner. I highly recommend.
James S.
3/5 Star Rating
Submitted 11/14/24
Had to wait over two hours to get my shot!
Leticia E.
5/5 Star Rating
Submitted 11/14/24
My procedure went well ☺️ Thanks Dr. LIAM
Hortencia C.
5/5 Star Rating
Submitted 11/08/24
It was excellent
Paul J.
4/5 Star Rating
Submitted 11/07/24
Dr. Lian was great but he three hour wait was a too much I think shouldn't book so many ahead lobby was completely full.
Cecilia R.
4/5 Star Rating
Submitted 10/31/24
Seems like they schedule too many patients per day so it's a long waiting period for everyone
Lila B.
5/5 Star Rating
Submitted 10/30/24
We have had some problems but over all he is a good doctor! I would recommend him!
Caroline C.
5/5 Star Rating
Submitted 10/30/24
Staff is amazing & they tell you step by step what is going to happen. I like being involved with my care. Anyone can get results if you are involved.