Testimonials & Reviews
West Texas Pain Institute
Pain Management Physicians located in El Paso, TX
West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 532 reviews with an average rating of 4.78 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.
Elva E.
Submitted 04/02/24
First time seeing Dr Liam, super professional and courteous. Staff and Dr all very professional and helpful.
Graciela V.
Submitted 04/02/24
Súper feliz con la atención del Dr William Lian excelente persona claro k lo recomendaría me encantó como me atendió Gracias Dr
Norma C.
Submitted 03/30/24
Excellent
Nehemias N.
Submitted 03/29/24
My wife was post surgery for a total knee replacement. Her pain was horrible and the medication was not covering her pain. We called the office on Monday, Tuesday, and Wednesday both morning and afternoon. When they finally called back the best they would do is offer my wife an appointment to see the Dr in a week . They would not let my wife speak to the Dr or offer any dosage adjustment over the phone . How could any office expect someone who had a total knee replacement a few days earlier wait another week for help and then only after going to the office for an appointment? Mind you she is POST SURGERY!!! Horrible ! The girl we spoke with couldn’t care less about the immediate pain. STAY AWAY!!! Is this a Dr issue Vs a front office issue I don’t know . Don’t risk your family’s pain management with this office . We called our family Dr who took care of this immediately. So much for having a pain specialist. This has been a horrible experience. Stay away !
Starla B.
Submitted 03/29/24
Dr Lian listens and offers least invasive options. He is my hero (another practice wanted to start with invasive options. I'm so glad I said no and found Dr Lian!)
Richard L.
Submitted 03/22/24
Dr. Lian takes time to listen to me as a patient and demonstrates care and concern in a compassionate manner. He inspires confidence in me as a patient.
HECTOR R.
Submitted 03/21/24
Very welcoming environment very friendly very knowledgeable. Very attempted to patients and their top-notch experience.
Guadalupe G.
Submitted 03/20/24
Dr Lian is very nice, and he treats his patients with respect thank you for all you do!!!!!!
Maria C.
Submitted 03/19/24
Cuando el me a visto todo es muy bien se puede decir lo mejor
Martha M.
Submitted 03/15/24
They are very interested in how you feel and if the procedures or medications are working. They listen to what you have to say.
Berta P.
Submitted 03/13/24
Dr . Liam is such a blessing! He takes the time to listen to my concerns and has helped me control the horrible pain I was in. Thank you Dr. Liam
Michelle P.
Submitted 03/13/24
Wonderful experience, the entire staff is warm and welcoming. Dr. Thomas really listens to you and is so easy to talk to him! I'm grateful for finding West Texas Clinic.
Guadalupe J.
Submitted 03/10/24
Great Dr
Ben M.
Submitted 03/09/24
Dr. Thomas was excellent! He explained everything in detail & answered all my questions! On top of that, the staff was very friendly!
Monica M.
Submitted 03/08/24
Dr Thomas is very understanding and truly cares.
Beverly S.
Submitted 03/08/24
Expert ability to define and recommend solutions for chronic pain issues. Dr Thomas is easily understandable and you immediately know what care he can provide for you. He has extraordinary "bedside manner" and really cares about you as an individual. He has provided 4 levels of care for me, and each time was a great outcome! I highly recommend Dr Thomas and West Texas pain Institute!
ELVIA G.
Submitted 03/01/24
People especially in reception and preparation very courteous and respect ful
Sandra Z.
Submitted 03/01/24
Woke up with no pain this morning. Thank you Dr. Lopez for the injection given
Randall F.
Submitted 02/29/24
Dr. Thomas is extremely professional and takes the time to walk the patient through the best approach for success.
Noraima A.
Submitted 02/28/24
The medical team exhibited politeness, empathy, and effective communication skills. As a result, I felt at ease and thoroughly satisfied with my experience.
Noraima