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Testimonials & Reviews

4.77/5

West Texas Pain Institute

Pain Management Physicians located in El Paso, TX

4.77/5 Star Rating
487 total reviews

West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 487 reviews with an average rating of 4.77 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.

David J.
5/5 Star Rating
Submitted 12/29/23
The doctor and staff are very professional and courteous, the doctors procedure provided comfort and relief. I highly recommend
Francis S.
5/5 Star Rating
Submitted 12/22/23
I experienced some reduction in my pain and am looking forward to my next treatment. Hopefully this one will eliminate my pain.
Julia A.
5/5 Star Rating
Submitted 12/21/23
Muy contenta
Maria A.
5/5 Star Rating
Submitted 12/19/23
Me ayudó a aliviar el dolor de la cadera.
Nancy C.
5/5 Star Rating
Submitted 12/15/23
Well run office Everyone was so professional and nice. Wait time very little
Gemette B.
5/5 Star Rating
Submitted 12/14/23
The DR is very efficient and has a great bedside manner. The staff is always friendly and helpful
Clifford S.
5/5 Star Rating
Submitted 12/13/23
great doctors who care about what your pain is and are insuring that you are taken care of.
Mayela H.
4/5 Star Rating
Submitted 12/13/23
Very understanding
Cora S.
5/5 Star Rating
Submitted 12/12/23
My arms were numb and I had horrible pain in my neck and couldn’t lift my arms all the way up, He’s calm and he stays with it until he can remove the pain . Thank you so much Dr. Thomas
Adelida R.
2/5 Star Rating
Submitted 12/11/23
Nice people. 1.5 hour wait to be seen for a scheduled appointment and that’s just to get to the room where they take your blood pressure.. expect another 30-45 minutes in that room… As far as my nerve block procedure - I left more sore than i came and that pain from the procedure lasted 4-5 days after it was administered. I was also told i would he sedated and upon arrival i found out the “sedation” I took, that required me arrange a driver, was just anxiety medication that was LOWER than what I’m already prescribed which they already knew. I had done this with out seds each time and thought why not this time but it made no differnce. So disappointed Unfortunately i can not change locations, so i will cross my fingers for a better session next time. Give them the benefit of the doubt, they’re nice people just not great with scheduling and such.
Maria B.
5/5 Star Rating
Submitted 12/09/23
Very good Dr listens to all questions you ask him
Jose V.
5/5 Star Rating
Submitted 12/06/23
100 profesional
Timothy Carlton A.
5/5 Star Rating
Submitted 12/02/23
I am battling a terrible infection and the pain from it is managed well at the I institute. Thanks for helping me!
Maria G.
5/5 Star Rating
Submitted 12/01/23
Todo el personal muy amable y el Dr
David H.
5/5 Star Rating
Submitted 11/30/23
Procedure was fast and easy Already feeling better Hope it lasts Staff was great
Carlos R.
5/5 Star Rating
Submitted 11/30/23
Great customer service
Juanita A.
5/5 Star Rating
Submitted 11/27/23
Dr Thomas is very professional, polite and takes his time to explain each step by step before each injection/block. The front desk young lady was very professional and polite Would definitely recommend Dr. Thomas and West Texas Pain Institute been coming over a year and no complaints.
Jorge P.
5/5 Star Rating
Submitted 11/25/23
Amazing, Awesome
Glenda G.
5/5 Star Rating
Submitted 11/24/23
Love all 3 of your Dr's and your staff is also wonderful
Estela M.
5/5 Star Rating
Submitted 11/18/23
Great doctor highly recomend