Testimonials & Reviews
West Texas Pain Institute
Pain Management Physicians located in El Paso, TX
West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 634 reviews with an average rating of 4.76 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.
Randall F.
Submitted 02/29/24
Dr. Thomas is extremely professional and takes the time to walk the patient through the best approach for success.
Noraima A.
Submitted 02/28/24
The medical team exhibited politeness, empathy, and effective communication skills. As a result, I felt at ease and thoroughly satisfied with my experience.
Noraima
Claudia F.
Submitted 02/28/24
Es el mejor Doctor en su area, es amable, es profesional, escucha tus problemas y en sus tratamientos es el mejor, ampliamente recomendado
Gabriela M.
Submitted 02/23/24
Very professional and asked me questions about how I was feeling.
Jesus P.
Submitted 02/14/24
Don't know Dr Thomson saw me today
Dolores S.
Submitted 02/14/24
Listens carefully to myneeds
Maria M.
Submitted 02/10/24
Friendly and professional
Nohemi M.
Submitted 02/08/24
Patient focused compassionate care. Dr. Lopez, Dr. Liam and Dr. Thomas are a great asset to the El Paso community.
Irma L.
Submitted 02/07/24
Dr Thomas he help so much
Wilfredo R.
Submitted 02/06/24
Muy profesionales, los recomiendo 100% MD, William lian,la primera vez que no tengo tanto malestar con anestesia loca. Gracias... Freddy Rodríguez
Martha T.
Submitted 02/06/24
La visita a la oficina del Dr.esta vez fue demasiado mala,tuve que esperar más de 1:30 minutos para ver al Dr Thomas y la verdad fue muy frustrante para mi,porque llegue media hora antes de mi cita ,así el tiempo que hice en la sala de espera Max el tiempo adentro ya fueron dos horas,normal mente las citas en esa oficina son cortas,pero esta vez
Fue mala.
Patricia P.
Submitted 02/01/24
Dr Lopez is Excellent
Nancy S.
Submitted 01/31/24
Dr. William Lian
Is an experienced caring kind and attentive Doctor I highly recommend him
Lawanda H.
Submitted 01/29/24
My questions were answered. A continuing problem received attention with plans for future care.
Alfredo R.
Submitted 01/25/24
Knowledgeable And respectful
Sandra F.
Submitted 01/25/24
Received injection in my elbow for arthritis. Dr Lopez is a perfectionist when it comes to injections as well as being a great doctor.
Diana L.
Submitted 01/23/24
Dr Lopez and his staff always listen to my health concerns and always give me relief for my pain/discomfort. I’m sooo happy I go to them for my pain relief.
Maria A.
Submitted 01/22/24
Dr. Lopez and his staff were so professional and friendly. I feel like I am in great hands.
Annabel Z.
Submitted 01/19/24
Dr. Lopez is great!! Always meeting your needs.
Elizabeth C.
Submitted 01/19/24
I called this place in December as I was having excruciating pain in my right knee. I explained the situation to the person who answered the phone, gave them all my information to include the treatment and x-rays I had received while out-of-town. I was assured I would be seen and treated, but it would take a month. I showed up for my appointment, records in hand, but did not receive any treatment. Even though I had brought in the records from a prestigious hospital and was already a patient in their system, they called it a "consultation" and that I would have to come back for treatment. They still had the audacity to take my payment and also a "missed appointment" fee for the time I was out of town on business. I had called them back then to let them know I was not in town but was charged none the less. On top of it all, it took 2 hours of waiting to be seen. So, I left the office after losing time and money and still in pain. This is the most disorganized, unprofessional medical establishment I have ever seen.
Save time and money and go somewhere else.