Testimonials & Reviews
West Texas Pain Institute
Pain Management Physicians located in El Paso, TX
West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 663 reviews with an average rating of 4.76 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.
Ernesto P.
Submitted 12/05/24
I feel sad that Doctor Lian is leaving, I really liked his treatment
Hector D.
Submitted 12/04/24
Dr. William Leam .,excellent Dr…. I highly recommend
Miguel S.
Submitted 11/29/24
Dr. Liam has been nothing but professional, caring and exceptionally kind always has a smile always makes it a pleasure to be in the office. I will be sad to see him go, but he was kind enough to say goodbye and I thank him so much for his amazing service And professionalism. I love this office everybody and it is kind, sweet and professional.
Martin D.
Submitted 11/27/24
Very good,tank you
Luciana F.
Submitted 11/26/24
The procedure went by fast but the wait was too long. I’m thinking maybe y’all are overbooking patients. We waited over 4 hours & the doc went in & came out like a few minutes later. A gentleman was so angry at the wait that his wife fell asleep, as did my mother. He wondered why so many we’re scheduled.
Norma A M.
Submitted 11/22/24
Thank you so much for your pain shots. Hopefully I'll be able to get my lower back shot as it also helps my artritic knees. Keep up the wonderful work. Thank God for the Pain Clinic!!!!!
Michael B.
Submitted 11/21/24
Great Doctor that listens to patient
Claude B.
Submitted 11/21/24
It was ok
Salwa E.
Submitted 11/19/24
The best Dr
Maria B.
Submitted 11/19/24
Very professional and caring and helpful and very informative
John H.
Submitted 11/14/24
Everything was awesome. Everyone very professional and knowledgeable. Doctor not in a rush and explained everything in detail. I was in on timely manner. I highly recommend.
James S.
Submitted 11/14/24
Had to wait over two hours to get my shot!
Leticia E.
Submitted 11/14/24
My procedure went well ☺️ Thanks Dr. LIAM
Hortencia C.
Submitted 11/08/24
It was excellent
Paul J.
Submitted 11/07/24
Dr. Lian was great but he three hour wait was a too much I think shouldn't book so many ahead lobby was completely full.
Cecilia R.
Submitted 10/31/24
Seems like they schedule too many patients per day so it's a long waiting period for everyone
Lila B.
Submitted 10/30/24
We have had some problems but over all he is a good doctor! I would recommend him!
Caroline C.
Submitted 10/30/24
Staff is amazing & they tell you step by step what is going to happen. I like being involved with my care. Anyone can get results if you are involved.
Janice C.
Submitted 10/26/24
I really don’t want Dr Kendrick Thomas leaving the practice to go to the East Coast. I’m very sad about that. He’s been a great doctor and I really appreciate him for everything has done for me. I hope to see him on Tuesday at 2:45 in the afternoon on the northeast thank you so very much Doctor Thomas for everything you’ve ever done for me or have did for me and I’ve really appreciated everything, I hope you have safe travels with your family going to your new adventure on the East Coast be safe. Please keep me updated as to what you’re doing in your new practice thank you honey bye-bye
Maria S.
Submitted 10/26/24
My visit with Dr. Thomas was very pleasant. From the moment he walked in the room he was very warm and kind. He explained my care and gave me options in a very honest and sympathetic way. He took his time and I felt very comfortable and taken care of.