Testimonials & Reviews
West Texas Pain Institute
Pain Management Physicians located in El Paso, TX
West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 581 reviews with an average rating of 4.77 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.
Erineo S.
Submitted 06/20/24
No pain, good communication with Dr. Thomas during procedure
Heather H.
Submitted 06/15/24
I don’t think I have ever had a doctor actually understand my pain! He was so nice and understanding!
Randall F.
Submitted 06/14/24
Very professional, addresses all concerns. Will take time to discuss any issues. Handles all treatments with care. My treatments are helping greatly.
Jeremiah D.
Submitted 06/14/24
Very good. We discussed my issue and agreed on a plan.
Carlos R.
Submitted 06/14/24
Great Dr
Martha H.
Submitted 06/13/24
I have had good experiences with Dr. Thomas and his staff. Dr. Thomas really takes the time to explain things and listens to my concerns and questions. I highly recommend Dr. Thomas for anyone with back issues.
Roberto C.
Submitted 06/05/24
Some of the young ladies in the front desk were obviously absent to school the day they were being taught how to properly address people. Instead of using proper terms such as; sir and ma'am, these uneducated girls refer to patients as; mister and miss. It’s quite annoying hearing today’s youth lack of discipline.
There is absolutely nothing in this world that is perfect, however, Dr. López, Dr. Lian and NP Martinez are amazing people, with extreme sincerity in the care of their patients needs. The majority of their staff are too, very attentive to patient needs and concerns and they all treat you with the highest levels of respect!
With the exception of the initial signing in process and occasionally dealing with one or two annoying uneducated, undisciplined girls, the standard of treatment is 10 out of 10! Dr. Lopez and his team are an incredible asset to the city of El Paso!
Timothy Carlton A.
Submitted 05/31/24
Dr. Lopez understands the situation I have dealing with extended complications of wound care. They help me to maintain a quality of life where I can accomplish daily tasks that would be more difficult to do otherwise.
Vernon B.
Submitted 05/30/24
Everybody very professional thank you Dr Lopez
Armida H.
Submitted 05/29/24
Very good attention to me
Minerva C.
Submitted 05/29/24
Great service
Mary L.
Submitted 05/24/24
Dr Lian is very caring about his patients. He listens to you and Is concerned about your problems.
Carlos G.
Submitted 05/18/24
Great experience at every visit.
Richard V.
Submitted 05/10/24
Ms. Martinez have received pain medication for surgery on 5/10, from Walmart.When will they be available? I will be released from hospital on 5/11. You can text me to 915-259-6131,,, thanks,,Ricard Vasquez dob .8/9/51.
Magdalena P.
Submitted 05/07/24
Good
Theresa Lee S.
Submitted 05/07/24
Very professional and informative. Made sure i understood everything and that my needs were addressed. I would highly recommend Dr. Lopez and his staff.
Michael N.
Submitted 05/04/24
Staff and wait times are excellent!
Diana L.
Submitted 05/03/24
Excellent doctor. Listens to my concerns and answers my questions. Professional office staff and always attentive to my needs.
Sylvia H.
Submitted 05/02/24
Everyone always so attentive and the Dr's and staff listens to patient.. Gbu all
Jesus G.
Submitted 05/02/24
I am not sure right now but after my next visit I will let you know.itd the long lasting one.